Customer Care
Shipping
We want every order to arrive thoughtfully prepared and clearly communicated.
Preparing your order
Orders are carefully prepared within 3–5 business days before shipment. Personalized and made-to-order pieces, such as custom scripture cards and Build Your Box experiences, may use the full preparation window.
Shipping rates
Shipping is offered at a simple flat rate, and shipping is free on orders over $75. The exact rate for your order is shown at checkout before you pay.
Order updates
Tracking information is sent by email to the contact information provided at checkout. Please review your address carefully before completing your order.
Questions
For help with an existing order or a time-sensitive gift, contact info@enlivenedsenses.com before placing the order whenever possible.